Support

We read every message. The fastest way to reach a human is email.

Contact us

General help, bug reports, account issues, business or shop listing corrections: support@coffeerunner.app

Privacy requests (access, correction, deletion): privacy@coffeerunner.app

We aim to respond within 2 business days, and to review reported content within 24 hours.

Report content or a user

In the app, tap the “…” menu on any photo or comment and choose Report, or open a member’s profile and choose Report or Block. Blocking immediately hides that member’s photos and comments from you.

If you cannot access the app, email support@coffeerunner.app with a description of the content and, if possible, a screenshot.

Fix a shop listing

Our directory of independent coffee shops is human-reviewed and partly enriched with data from Google Places. If a shop has closed, moved, is a chain, or has wrong details, email support@coffeerunner.app with the shop name and city.

Account and data

You can delete your account and data from inside the app — see Account & Data Deletion.

Our Privacy Policy and Terms of Use explain what we collect and the rules of the community.